Scenarios:
- Webmail OWA is able to check and resolved the new names and email (which means AD is working just fine)
- Re-downloading the address book via Outlook > Tools > Send and Receive > Download Address Book didn't work
Solutions: (in Windows Vista)
- Close the Outlook
- Go root drive C:\Users\Your_Login_Name\AppData\Local\Microsoft\Outlook and delete all the .oab files (back them up if you want
- Restart Outlook and voila, you'll see the latest records!
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