Wednesday, March 11, 2009

Tech Tips: Outlook 2007 Offline Address Book not showing the latest records

I don't know about you but I have this problem where Outlook 2007 stopped getting the latest entries.

Scenarios:
  • Webmail OWA is able to check and resolved the new names and email (which means AD is working just fine)
  • Re-downloading the address book via Outlook > Tools > Send and Receive > Download Address Book didn't work

Solutions: (in Windows Vista)

  1. Close the Outlook
  2. Go root drive C:\Users\Your_Login_Name\AppData\Local\Microsoft\Outlook and delete all the .oab files (back them up if you want
  3. Restart Outlook and voila, you'll see the latest records!

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